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The Southern Shannon Cruise

Ireland

Reviews for the The Southern Shannon Cruise

5
 
From start to finish Le Boat services were excellent
As Above
5
 
Everything was 100%. More enjoyable than we could ever have imagined.
Excellent. Could not find fault with anything
5
 
It was very hard to get questions to basic information. The paperwork seemed to ask the same questions on multiple forms. Once we arrived, they asked us to fill out the information again.The information on the transportation from Dublin is very misleading and we feel we were required to pay a higher price. It would also be better if they provided some of the information that was given to us during the orientation. It would have helped us plan ahead.We would do this trip again but with the knowledge we know how compare the other two companies before making a decision.The three bikes we rented were worthless. One had a flat tire and the other had a broken chain. They refunded two after inspecting them. We had to fight to get a refund on the third because they said it worked. It was a lot of back and forth to explain that how could we use just one bike when there were three of us. They finally refunded the third bike. If you rent bikes from them, make sure you take them on a god test drive before leaving the dock.Have them prove the emergency phone works before you leave also. The one they gave us was not charged. Once we charged it, we never could get it to work. We had our own cell phones with n international package on them, so we were not concerned.Do not bother renting the lamps. We never used it. They say the cushion are a four pack but there is only enough cushions for two. If you have four people traveling, you need to order two of the cushion sets.
The gentleman that gave us the boat orientation was awesome and gave us a lot of tips about the towns along the way. The scenery was great. We had a great time in every town we visited, Athlone was the best. The people we met along the way were all very friendly. We plan on cruising in Ireland again.We bought non-refrigerated groceries in Dublin the day before and took them with us to Carrick-on-Shannon and then walked into town C-on-S to buy refrigerated items before leaving.
Comment from 
The Le Boat Team
Dennis, thank you for your feedback and taking the time to post your comments. We are very sorry to read that you experienced some problems during your cruise. We are happy you are thinking about doing this trip again and hope to welcome you back onboard with Le Boat soon.
5
 
Efficient staff, fab boat, easy to drive.The only negatives were the extortionate costs for the extras & the fact that although the boat couldn't be collected until 16.30 it had to be back at 09.30!
Excellent
Comment from 
The Le Boat team
Hi Kate,Thank you for your feedback. We endeavour to get customers underway as early as we can but this is something that cannot be guaranteed if several parties all turn up at once. We are nonetheless sorry for the inconvenience that was caused by your late handover/departure on this occasion. We have have taken steps to ensure that similar incidents do not occur in the future.Kind regards,The Le Boat team
5
 
Great service with friendly staff
Really well kept very clean boats
Comment from 
The Le Boat team
Hi Brian,Thank you for your positive feedback. We are delighted to hear that you had an enjoyable experience with us and hope to welcome you on board with Le Boat again soon.Kind regards,The Le Boat team