Customer reviews and feedback
The feedback and reviews we receive from our customers are very important to us – they help us to continually improve and deliver the very best vacation experience.
What our customers say about our service:
Added on 30 July 2025
A great experience from Jarnac Le Boat
A great experience from Jarnac in the Charente region boating for a week with Le Boat. The base was well organised and very friendly setting us up for a great holiday!
A very enjoyable holiday with Le Boat
Added on 30 July 2025
Great houseboat experience
Great company with top service. Very friendly staff. We loved our boat and the whole trip. Highly recommended!
Added on 29 July 2025
Fabulous and relaxing way to holiday
Good booking experience.
Good Welcome
Boat very clean and well equipped.
Wonderful journey on the Thames
Added on 26 July 2025
Just do it ! Memorable experience!
Spent 4 nights on the boat . What an absolute joyful trip – would highly recommend it! The boat was very clean & had all the basics you would expect it to have. Staff extremely helpful – special mention for Jason as he could not do enough for us! Jason stays with you on the boat until you yourself feel happy enough to leave the port . We had great fun visiting all the villages – alot of craic was had as the locals were great fun! Will definitely do this trip again!
Added on 25 July 2025
Great family vacation
Our Le Boat experience in Smiths Falls along the Rideau Canal and Rideau Lakes system was amazing. We travelled as a family of 6 adults and were surprised at the amount of space we had! The Le Boat team was excellent and the experience on the water was great. Docking a 44’ boat was intimidating so take this into account but we worked as a team to get it done. Our best day and night was mooring in a protected island area in the middle of the water, swimming, paddle boarding and hanging out together. Unforgettable.
Added on 25 July 2025
Extremely interesting destination!
Extremely interesting destination!
Added on 24 July 2025
Incredible experience
We had the best time ever cruising in France. The boat itself was great, comfortable beds and good spots to lounge while cruising. Would definitively plan another vacation with Le Boat
Added on 24 July 2025
Shannon cruise
The whole trip from start to finish was excellent. The staff were very helpful and professional. The boat we hired was perfect for 7 lads. The magnifique. We will be back next year.
Added on 23 July 2025
The staff is exceptional
The staff is exceptional, the cruising grounds spectacular and the boats really quite easy to manage.
The Canadian people lived up to their reputation as extremely friendly and welcoming.
Added on 23 July 2025
A really lovely way to see France
After the initial stress of trying to get to grips with steering the boat and getting in/out of locks we thoroughly enjoyed this holiday. A fabulous way to see France. The staff were excellent, the boats had everything you could need. Will be booking again
Reply from Le Boat, 23 July 2025
Thank you for sharing your experience! We’re glad you pushed through the initial learning curve and went on to thoroughly enjoy your holiday—a wonderful way to explore France. It’s great to hear our staff and boats met your needs, and we can’t wait to welcome you back for your next trip! Best regards, Catherine from Le Boat
Added on 23 July 2025
Top service at Le Boat in Guipy-Messac
Top service at Le Boat in Guipy-Messac
Reply from Le Boat, 23 July 2025
Thank you for your kind words! We’re delighted to hear you experienced top service at our Guipry-Messac base. We look forward to welcoming you back on board soon! Best regards, Catherine from Le Boat
Added on 22 July 2025
The Lot river is breathtakingly…
The Lot river is breathtakingly beautiful! We went in high season and there were very few other ‘trafic’ on the river. So did not feel crowded or too touristy. The river is clean, you can swim and fish in it. All the little towns are close to the river, so no need for bicycle hire. This was our first Le Boat trip and this river has set the bar very high! Don’t think we will find another with such beauty!
Reply from Le Boat, 22 July 2025
Thank you so much for sharing your beautiful experience on the Lot River! We’re thrilled to hear you enjoyed the tranquility of the river, the clean waters for swimming and fishing, and the charming towns right along the way. It’s wonderful that your first Le Boat trip has set such a high bar — the Lot truly is a special place. We’d love to welcome you back for more unforgettable adventures on the water! Best regards, Catherine from Le Boat
Added on 22 July 2025
Spectacular way to experience the River…
Spectacular way to experience the River Thames.
Good service, reliable boats and team. Ideal location for exploring some of the most beautiful parts of the Thames
Reply from Le Boat, 22 July 2025
Thank you for your kind words! We’re delighted to hear you enjoyed exploring the beautiful River Thames with us. Our team takes great pride in providing reliable boats and excellent service, and we’re glad the location was ideal for your adventure. We look forward to welcoming you back on board soon! Best regards, Catherine from Le Boat
Added on 21 July 2025
Great experience
Great experience. Did it with family. We went up to the river shannon from portumna to athlone. Nice relaxing slow paste holiday…
Reply from Le Boat, 21 July 2025
Thank you for sharing your great experience! We’re glad you and your family enjoyed a relaxing and slow-paced holiday cruising from Portumna to Athlone on the River Shannon. It’s wonderful to hear it was a memorable trip for you all. We’d love to welcome you back for another peaceful adventure soon! Best regards, Catherine from Le Boat
Added on 20 July 2025
Le Boat on Canal de Midi
Le Boat were very straightforward to deal with. Efficient checkin and out – no hidden charges.
Boat we got was old(as expected) , but well maintained and in good condition.
Reply from Le Boat, 20 July 2025
Thank you for your feedback! We’re pleased to hear you found the check-in and check-out process efficient and straightforward, with no hidden charges. It’s great that the boat, though older, was well maintained and in good condition. We appreciate your comments and hope to welcome you back for another smooth and enjoyable trip soon! Best regards, Catherine from Le Boat
Added on 18 July 2025
Reception and Instruction
The reception and instruction was welcoming, exactly right
Reply from Le Boat, 18 July 2025
Thank you for your kind words! We’re glad the reception and instruction were just what you needed to start your trip off right. Best regards, Catherine from Le Boat
Added on 17 July 2025
Feel Zen in Le Boat on the Shannon!
Get away from the hectic day-to-day on the quiet, peaceful Shannon River with Le Boat/ Emerald Star! The boats are super-clean and well-equipped, and the friendly and helpful staff are always on hand to take care of you and your passengers- highly recommended!
Reply from Le Boat, 17 July 2025
Thank you so much for your glowing recommendation! We’re thrilled you enjoyed the peaceful escape on the Shannon River with Le Boat and Emerald Star. It’s wonderful to hear you found the boats clean and well-equipped, and that our team was friendly and helpful throughout your journey. We look forward to welcoming you back for another relaxing getaway soon! Best regards, Catherine from Le Boat
Added on 17 July 2025
Access to fantastic natural beauty.
Access to fantastic natural beauty.
Reply from Le Boat, 17 July 2025
Thank you for your review! We’re so pleased you enjoyed the fantastic natural beauty of the Charente River – a boating holiday really is one of the best ways to experience nature up close, at a relaxed pace. With so many incredible destinations to choose from, we’re proud to offer our customers access to some of the most beautiful countryside and scenic views across Europe and Canada. We’d love to welcome you back for another unforgettable boating adventure! Warm regards, Colin from Le Boat
Added on 15 July 2024
We took the Le Boat tour in Belgium from June…
We took the Le Boat tour in Belgium from June to July 2024. Rik from Westhoek Marina at Nieuwpoort was an exceptional guide. He provided us with many useful travel tips, and we greatly appreciated the staff members’ helpfulness and positive attitude. When one of our suitcase wheels broke, Rik even went out of his way to drop us off at the Nieuwpoort bus and tram station. We loved every little town (especially Bruges and Ghent, but Diksmuide and Ieper were also interesting and beautiful in their own way. We completed both Route 1 and Route 2. Thanks to the Belgium team—this was such a great holiday!
Added on 11 July 2024
Good and easy to around on bicycle. Restaurants plentiful
Good and easy to around on bicycle. Restaurants plentiful
Added on 11 July 2024
Really friendly team, very professional, bat loavely, and a really…
Really friendly team, very professional, bat loavely, and a really different fun holiday break.
Added on 11 July 2024
This was our first Le Boat experience. Awesome choice and…
This was our first Le Boat experience. Awesome choice and so glad we did it. Apart from the adrenalin to ensure you do things correctly, to the calm and relaxed hours on the canal. Our family was excited about all the planning, boating and exploring small towns like Edam, Zaanse Schaans and Maarssen on foot, bike and sometimes just on the deck! As a first time Le Boater, the staff made it easy and explained all the detail and operations (p.s. be sure to take notes), that helped us on our way. By day 2 you definitely feel more comfortable with all the bridges, signals, sluices and mooring. This was a unforgettable family holiday and we will surely tdo this again when opportunity presents itself.
Added on 10 July 2024
Everyone at St Jean de Losne were above and beyond…
Everyone at St Jean de Losne were above and beyond nice and helpful. They were going to call us a cab when we arrived in St Jean by train but a staff member just came and picked us up! The gentleman that showed us around the boat was excellent as well. In Branges, the women helping us check out was so nice and professional, can’t speak highly enough of her. The other staff in Branges were, oddly, not helpful. It’s traditional in any dockside setting to help those in need of a hand when coming into dock, even if aren’t working but just people sharing the dock. These guys (who are employed by Le Boat) just sat smiling as we came in to an unfamiliar harbor in the pouring rain and didn’t lift a hand to help. Then told us, after we were tied up that we’d tied up in the wrong place and told us to move. As I said, very odd considering how great everyone else from Le Boat was with us on our trip.
Already thinking about our next trip with Le Boat – Highly recommended!
Added on 10 July 2024
Everyone at St Jean de Losne were above and beyond…
Everyone at St Jean de Losne were above and beyond nice and helpful. They were going to call us a cab when we arrived in St Jean by train but a staff member just came and picked us up! The gentleman that showed us around the boat was excellent as well. In Branges, the women helping us check out was so nice and professional, can’t speak highly enough of her. The other staff in Branges were, oddly, not helpful. It’s traditional in any dockside setting to help those in need of a hand when coming into dock, even if aren’t working but just people sharing the dock. These guys (who are employed by Le Boat) just sat smiling as we came in to an unfamiliar harbor in the pouring rain and didn’t lift a hand to help. Then told us, after we were tied up that we’d tied up in the wrong place and told us to move. As I said, very odd considering how great everyone else from Le Boat was with us on our trip.
Already thinking about our next trip with Le Boat – Highly recommended!
Added on 10 July 2024
Great staff, fantastic location, really enjoyable break.
Great staff, fantastic location, really enjoyable break.
Added on 10 July 2024
We rented a new boat which worked perfectly. The staff…
We rented a new boat which worked perfectly. The staff , waiters, mechanics, reception , booking agent were all amazing, friendly and no issue was too small or too big to fix. Thank you for a wonderful holiday .
Added on 10 July 2024
Stunning countryside with am easy going pace. We were diverted…
Stunning countryside with am easy going pace. We were diverted to the Loure Lateral due to flooding. While not our first choice the service provided by Le Boat was excellent. Highlights were visiting Sancerre and Never.
Added on 10 July 2024
Stunning countryside with am easy going pace. We were diverted…
Stunning countryside with am easy going pace. We were diverted to the Loure Lateral due to flooding. While not our first choice the service provided by Le Boat was excellent. Highlights were visiting Sancerre and Never.
Added on 9 July 2024
Excellent service from staff at Chertsey and our boat ‘Magnifique’…
Excellent service from staff at Chertsey and our boat ‘Magnifique’ was great. We travelled from Chertsey to Windsor and and had a great time . Looking at next year Benson to Oxford.
Added on 2 July 2024
A magical holiday! I will definitely do it again if…
A magical holiday! I will definitely do it again if I can. Le Boat were excellent on all levels. Efficient and friendly and nothing was too much trouble. The consultant I booked through was outstanding, as were the staff at the base (Le Mas d’Agenais). They attended to all our queries and were pleasant and helpful. They also arranged a taxi for us to get from Marmande to the base which was a great help. The base is a beautiful spot on the canal and very organised. I highly recommend them. Thank you for the incredible trip and service.
Added on 2 July 2024
Our 7 day cruise with Le Boat was truly memorable.…
Our 7 day cruise with Le Boat was truly memorable. The support was fantastic and we will return for another cruise.
Added on 2 July 2024
Very relaxing at this time of the year. Great staff…
Very relaxing at this time of the year. Great staff at each end .
Would be great if the ports could have a list of costs that was available at the boat office.
Saying that we had great port staff with lot’s of helpful advice.
Meet slot of people doing the same thing along the way
Added on 27 June 2024
A pleasant relaxing trip through some interesting old villages and…
A pleasant relaxing trip through some interesting old villages and picturesque countryside .
Added on 27 June 2024
A pleasant relaxing trip through some interesting old villages and…
A pleasant relaxing trip through some interesting old villages and picturesque countryside .
Added on 26 June 2024
Lovely staff, the canal is so beautiful. Boat was good,…
Lovely staff, the canal is so beautiful. Boat was good, at a fair price
Added on 25 June 2024
We had a wonderful holiday, and the Clipper was well…
We had a wonderful holiday, and the Clipper was well equipped. The canals of Northern Holland were a fantastic holiday venue! I highly recommend this for everyone wanting a relaxed, fun, beautiful vacation!
Added on 15 July 2024
Although our boat was small, it was well-equipped with everything…
Although our boat was small, it was well-equipped with everything we needed for our stay and maneuvered easily in the canals.
Added on 11 July 2024
Fantastic trip on the Belgium canals and excellent company to…
Fantastic trip on the Belgium canals and excellent company to go with…Le Boat. Very professional and helpful. Xx
Added on 11 July 2024
Again, awesome boat. We originally booked the Sheba, but due…
Again, awesome boat. We originally booked the Sheba, but due to unavailability Le Boat upgraded us to the Royal Mystique. Practical lay-out, lots of space for 4 people and definitely enjoyed the deck and gasbraai (bbq) outside. Felt like the Captain of my own boat.
Added on 10 July 2024
Older boat with three large cabins. Well maintained and comfortable.…
Older boat with three large cabins. Well maintained and comfortable. We had a very hot week so air-conditioning or fans in each cabin would have been appreciated as it was difficult to cool the inside of the boat down.
Added on 9 July 2024
Itinerary was good just as described in their brochures. The…
Itinerary was good just as described in their brochures.
The locks were harder work than anticipated.
The stops and restaurants were all nice. Top marks to Marseillet. Lovely spot with support Auberge O son of O.
Added on 3 July 2024
Incredibly well organized customer service. Everything was perfect from the…
Incredibly well organized customer service. Everything was perfect from the initial call for information to arriving and setting out for a 4 day cruise. Absolutely beautiful views and easy waterways to navigate.
Added on 2 July 2024
Salsa A is an extremely comfortable barge. It is well-appointed,…
Salsa A is an extremely comfortable barge. It is well-appointed, clean and has plenty of space. We were 6 people (3 couples), for a week. Bedrooms 3 & 4 are quite cramped so the extra room was handy. The kitchen area is easy to use and has everything you need, plus 2 fridges which was great. The living space has ample room, as well as upstairs on the deck. We were briefed before we set off by a knowledgable and friendly member of the team and everything went smoothly. It’s the second time we have used Le Boat and will do so again. A very memorable and outstanding trip, thank you.
Added on 2 July 2024
Great sized boat for larger groups. 4 cabins with double…
Great sized boat for larger groups. 4 cabins with double beds and 2 double beds by re-arranging the sofas in front. Well equipped and it has 2 fridges.
Added on 2 July 2024
Would book a bigger boat next time as it was…
Would book a bigger boat next time as it was a bit small as one passenger was over six foot.
Would be better if the was at least one 240volt outlet that works of a inverter will not in port.
Added on 27 June 2024
The boat was clean and suited our needs. It was…
The boat was clean and suited our needs. It was not difficult to drive.
Added on 25 June 2024
Clean, spacious and perfect for groups.
Clean, spacious and perfect for groups.
Added on 25 June 2024
Good boat, easy to handle and well equiped. Saloon inside…
Good boat, easy to handle and well equiped.
Saloon inside was perfect for 4 of us, but outside is not so big, 2 shower toilets is a great feature.
Added on 19 June 2024
We ended up with a smaller boat which wasn't quite…
We ended up with a smaller boat which wasn’t quite big enough for 6, but much better than nothing.
Added on 19 June 2024
The boat had a few minor problems but they didn't…
The boat had a few minor problems but they didn’t interfere with its operation.
Added on 18 June 2024
Boat was good for 5 of us. If I went…
Boat was good for 5 of us. If I went again I would get the next bigger boat with extra bunk. It gets kind of crowded when someone is always sleeping on the main cabin couch area.
Added on 18 June 2024
Our boat was in great condition and we had no…
Our boat was in great condition and we had no issues with it. It was very well laid out.
Added on 18 June 2024
Best boats in the fleet
Best boats in the fleet
Added on 18 June 2024
Big nice and very comfotable. We were four people on…
Big nice and very comfotable. We were four people on the boat.
