Customer reviews and feedback
The feedback and reviews we receive from our customers are very important to us – they help us to continually improve and deliver the very best vacation experience.
What our customers say about our service:
Do this as soon as you can- Some of the most scenic boating in the world
The boats are in great shape and easy to operate. (We have rented boats in many locations) However, the reason for the 5 Star rating is the management and staff of both the Peterborough and Smith’s Falls facilities. I can’t give high enough praise to the manager, Veronica, the technical staff and the cleaners.
We did not have any mechanical issues with our boat, but when others did, the staff did everything in their power to make things right. I know of one Technician who drove an hour and a half to re-set an inverter.
Amazing boating experience
Staff were great all round. everything was catered for. Lovely atmosphere. Thank you too to Aidan for showing us the ropes. Boats were amazing and extra options like late check in/out, barbecue etc really appreciated as options. Left the holiday feeling great after an amazing experience overall. All other family members loved it too. Highly recommend
Booking experience has been very good…
Booking experience has been very good with great advice and guidance. Shout out to Gemma for all her help
Great experience booking a boating trip…
Great experience booking a boating trip , answered all my questions quickly and competitive pricing.
Vacation with Leboat
Communication after booking was clear and timely; welcome staff Lavina and technician Rahul were first class. serious and humorous at the same time. Great instructor. The boat Horizon 5 was also easier to operate than previous thought
Everything is easy to follow.
Everything is easy to follow.
A wonderful week on the Charante
We had a wonderful week on the RIver Charante with Le Boat. the boat was easy to use and comfortable. It was great that we could swim safely in the river and there were lots of fun places to stop. A good value multigenerational holiday
A Wonderful Way to Experience Scotland
A Wonderful Way to Experience the Scottish Highlands
Our Le Boat journey along the Caledonian Canal was one of the most wonderful and relaxing ways we have ever experienced Scotland.
From the moment we boarded our boat at Laggan, we knew we were in for something special. Travelling through the Caledonian Canal gave us the opportunity to slow down and really appreciate the magnificent Scottish Highlands — beautiful lochs, mountains disappearing into the mist, little villages, historic locks and scenery that seemed to change around every bend.
We have visited Scotland before and have always loved its beauty and history, but seeing it from the water gave us a completely different perspective. There was something very peaceful about waking in the morning surrounded by the Highlands, enjoying breakfast on the boat and then deciding where the day’s journey would take us.
Learning to handle the boat and navigate the locks was all part of the adventure. We soon settled into the rhythm of life on the canal, meeting people along the way and enjoying the friendliness and humour of the lock keepers and fellow travellers.
The boat became our little home for two weeks and gave us the freedom to explore at our own pace. Some days were about cruising and enjoying the scenery; on others we stopped and explored the towns, villages and attractions along the way. Even the Scottish weather added to the experience — sunshine, mist, clouds and rain somehow all belong in the Highlands and make the scenery even more beautiful.
One of the things we loved most was simply having time. There was no rushing from one hotel to another, packing and unpacking every day. Our accommodation travelled with us, and every morning there was another beautiful piece of Scotland waiting outside our window.
We also celebrated our wedding anniversary during our journey, which made this trip particularly special for us and gave us memories we will treasure.
If you love Scotland and enjoy travelling independently, we would certainly recommend experiencing the Caledonian Canal with Le Boat. It is not simply a boating holiday; it is a wonderfully peaceful way of becoming part of the landscape for a little while.
Scotland has always held a special kind of magic for us. After this journey, we love it even more.
Thank you, Le Boat, for helping us create such wonderful memories. ❤️
Scotland 2027
Online information and service backup is comprehensive and easy to navigate with confidence.
Relaxing holiday on beautiful canal boat
We stayed on the Horizon 4 canal boat as 4 adults and 2 children and it was a beautiful boat. Lots of space and seating areas, nice quality and very clean. We travelled Tannay to Decize over 7nights and it was a beautiful route.
The staff at Le Boat were excellent for arrival and departure and gave lots of useful information along with a briefing of the boat.
It was easy, relaxed sailing and the lock keepers are friendly, professional and very helpful. Very enjoyable holiday.
The perfect family trip
From the moment we arrived to pick up our boat the team were ready to help us get going as soon as possible. The briefing from Jason was perfect, very clear and he kept things simple for us and got the kids involved. The boat itslef was perfect, plenty of space for the five of us and had everything we needed. Dropping the boat back and checkout was seamless and again the team were on hand to help us. Would highly recommend for a family getaway with no distractions and proper quality family time guaranteed. We will be back!
A short trip from Messac-Guipry
Only a short trip from Messac-Guipry (4 nights) on a Caprice but really enjoyed the trip down to Rieux and back. Very helpful staff – ask about a shopping lift back from the supermarket if you dont arrive by car! Lots of kingfishers, herons and a beaver near Redon. Redon marina very helpful for an overnight stop.
Very easy to deal with.
Very easy to deal with.
Everything is considered by Le Boat
Everything is considered by Le Boat. They understand what a boating holiday is. Well organised, slow and relaxing with the freedom and flexibility to do as you please. An international company whom I feel comfortable with. I’ve been boating with them here in Ireland and France and I look forward to boating further afield with Le Boat.
Great holiday thanks to Le Boat
Great holiday thanks to Le Boat! The staff are brilliant, the boat is everything we expected (for our budget). And the whole journey from Portumna to Carrick is marvelous. I would definitely recommend this!
Look no further, book this!
The whole team at Laggan Locks, Scotland is very helpful, super welcoming and put you at ease for the whole process. From the reception, safety briefing, team of lock keepers through the canal. We could not have had a better experience, thanks to everyone involved!
What a Great Experience
Wow. What a great experience. Something that my entire family will remember for a long time. Incredible boat, region and service by the Le Boat staff.
4 days Family cruise in shanon river
4 days cruise in shanon river , confortable boat and staff very helpful providing training and indications
Great experience. Mountain star boar bigger than I expected. Will…
Great experience. Mountain star boar bigger than I expected. Will be back.
Good city. Good restaurants to go to. All the services,…
Good city. Good restaurants to go to. All the services, Beer Store, Grocery Stores, LCBO.
Super Tour!
Super Tour!
The route from Migennes to Tannay is beautiful and rural.…
The route from Migennes to Tannay is beautiful and rural. The villages we visited were auuthentic and worth visiting. Each one had a great boulangerie. Some of the places where we tied up were a little larger and offered historical and cultural landmarks to visit. As it was very warm we found great places to swim. Not in the canal but in the river L’yonne which was never far away. We also visited the home of Cremant, Les Caves Bailly Lapierre. Very worthwhile to taste and buy this delicious bubbly. 49 locks kept us busy but great places to meet other “boaters” and lockkeepers.
Hiring from LeBoat in Chertsey is a good location for…
Hiring from LeBoat in Chertsey is a good location for visiting the whole of the non-tidal Thames. The staff are friendly and helpful and you get all the information you need, and we had a great demonstration and explanation of the boat. I have given five stars because we had a lovely holiday but novice boaters should note it might be awkward to find your way back into the marina at the end of your trip. Unlike LeBoat’s other base at Benson, which is on the Thames itself, the Chertsey base is on a backwater, which is a bit of an adventure in itself. The boats seem to be well maintained and any problems are swiftly dealt with by the LeBoat team, whatever the time.
Had a lovely time on Clipper 2. Boat was spacious,…
Had a lovely time on Clipper 2. Boat was spacious, clean and very comfortable. There were three of us on board and it could have accommodated up to 6. It was a lit of fun.
Benson is a great place to pick up your boat…
Benson is a great place to pick up your boat and head off either towards Oxford or down stream towards the beautiful Marlow and Henley or as far as you like towards Windsor and on.
The boat was clean and ready to go. This was not our first trip although the Elegance18 boat was new to us.
Thank you Le Boat and the guys at Benson
Great for large family get together
Great for large family get together
Fabulous place to collect boat and head off towards Inverness,…
Fabulous place to collect boat and head off towards Inverness, lovely staff
It was a wonderful experience, beautiful location , and the…
It was a wonderful experience, beautiful location , and the staff were brilliant and extremely helpful .Would definitely recommend Le Boat to my friends .
Le boat experience was fantastic for the whole family. The…
Le boat experience was fantastic for the whole family. The people at Laggan was friendly and very welcoming.Kay was outstanding and so was Carlos .The boats have everything you need .Very comfortable beds and well equipped kitchen.The lock keepers are so friendly and all the different nationalities we met which was a lot was really friendly.We took our two small dogs and they enjoyed it as well.Very enjoyable time and hopefully will be returning.I would definitely recommend Le boat.
Our rental experience at Le Boat’s base in Peterborough was…
Our rental experience at Le Boat’s base in Peterborough was excellent with helpful and knowledgeable staff we arrived, unpacked, underwent the necessary training and were off on our boat in 2 hours!
The location was good, staff friendly and helpful.
The location was good, staff friendly and helpful.
Beautiful countryside and towns. Fantastic restaurants.
Beautiful countryside and towns. Fantastic restaurants.
Beautiful countryside and towns. Fantastic restaurants.
Beautiful countryside and towns. Fantastic restaurants.
The staff at Chertsey are amazing, so friendly, polite, and…
The staff at Chertsey are amazing, so friendly, polite, and helpful. The location is perfect and easy to get too. Can’t wait to do it again.
Jarnac/Jarnac for 7 nights was perfect. The staff at the…
Jarnac/Jarnac for 7 nights was perfect. The staff at the Jarnac location are amazing!!! Customer service abounds and they are so friendly and welcoming. The boat was in perfect condition and spotless. We ended up spending a few nights in Saintes and doing day trips to La Rochelle and Royan. The train station is an easy walk and the trains go everywhere in the region. The locks were easy and fun.
Port Cassafière was a perfect starting point for our trip.…
Port Cassafière was a perfect starting point for our trip. The staff there was very helpful in getting us set up. We had to wait a little bit, but they have a lovely patio, and it was very scenic in the French countryside, so it was enjoyable.
Great boat.
Great boat.
Comfortable space
Comfortable space
Excellent boat for 2 people or a couple with 2…
Excellent boat for 2 people or a couple with 2 children. Boat was well equipped and handled very well. Thank goodness for bow and stern thrusters.
The boat soon became home. It had everything we needed…
The boat soon became home. It had everything we needed and living with 6 adults and 4 children was easy on this boat. The boat was quite large but the bow thrusters made manoeuvring easy. Altogether a really good experience.
Fantastic boat. Spacious and practical. Two separate and large cabins.…
Fantastic boat. Spacious and practical. Two separate and large cabins. Perfect for us. Never boated before and this was generally fine. At 36ft, it seemed huge, but it got easier to control with more practise.
I would take this boat again and recommwnd it to others.
we were the crew of 2. For 2 people boat…
we were the crew of 2. For 2 people boat is very comfortable and easy to control. Adding of the
stern and bow thrusters is very welcome feature compare to the boat we used in our 2016 trip by LeBoat on Thames River in England.
We had 11 family members and it worked out great
We had 11 family members and it worked out great
Fantastic 6 berth cruiser, we had a great time cruising…
Fantastic 6 berth cruiser, we had a great time cruising Loch Ness and the canal
It was a beautiful cruiser and had everything, that we…
It was a beautiful cruiser and had everything, that we needed
Amazing team. Fast and responsive customer service.
Amazing team. Fast and responsive customer service.
Our Le Boat Horizon 4 houseboat was very comfortable for…
Our Le Boat Horizon 4 houseboat was very comfortable for 4 adults sailing the Trent-Severn Waterway. Having 4 bathrooms was the best, with one in each cabin. We prepared most of our meals on the rooftop grill, conveniently located next to the rooftop dining table.
The cabins, bathrooms, salon, kitchen and upperdeck were all comfortable.
The cabins, bathrooms, salon, kitchen and upperdeck were all comfortable.
We had the Horizon 1. Loved it so modern lots…
We had the Horizon 1. Loved it so modern lots of space and all the facilities you could need. Very easy to drive too.
We had a really lovely experience with the most stunning…
We had a really lovely experience with the most stunning backdrop. Thank you.
We originally booked the Horizon class, but upon closer inspection…
We originally booked the Horizon class, but upon closer inspection of the cabins on the website decided to switch to this boat and we were VERY grateful we did! For two couples this boat can’t be beat. The staterooms are huge. Walk around beds, tons of storage and individual AC controls. The boat was in spectacular condition. It looked like a brand new boat inside. Everything worked perfectly. We loved the BBQ on the top deck and cooked some incredible food up there. We are chefs and the kitchen had everything we needs and more. The dishes/pans/etc were great quality. The boat handled well and we easy to dock. If you want space and the feeling of a private yacht, pick this one!
This boat was surprisingly comfortable for 6 adults, the layout…
This boat was surprisingly comfortable for 6 adults, the layout inside perfect for our purpose, food could be prepared in the gally without hindering the rest of the crew playing card or socializing around the table. the height of the boat allowed us to pass under most bridges which made cruising a lot easier.
Boat was big enough for 10 of us. Everything you…
Boat was big enough for 10 of us. Everything you needed. Kitchen well equipped
Comfortable, well equipped boat. Some of the showers a bit…
Comfortable, well equipped boat. Some of the showers a bit small although fine, but mainly used canalside showers. Lovely shared areas and galley big enough with lots of storage space throughout the boat.