Customer reviews and feedback
The feedback and reviews we receive from our customers are very important to us – they help us to continually improve and deliver the very best vacation experience.
What our customers say about our service:
Added on 12 April 2026
Friendly staff
Friendly staff, good handover, an overall chilled out pleasant way to spend a week in Ireland.
Reply from Le Boat, 12 April 2026
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your week in Ireland and that our team made the handover smooth and welcoming. It’s great to know you found the experience a relaxed and pleasant way to spend your holiday. We hope to welcome you back on another Le Boat adventure soon! Kind regards, Catherine from Le Boat
Added on 11 April 2026
Fantastic holiday
Fantastic holiday, staff are very friendly and informative. Had a brilliant experience although it is a steep learning curve to begin with
Reply from Le Boat, 11 April 2026
Thank you so much for your wonderful review! We’re delighted to hear you had a fantastic holiday and that our team were friendly and informative throughout your trip. It’s great to know you had a brilliant experience, even with the initial learning curve—that’s all part of the adventure on the water! We really appreciate you taking the time to share your feedback and hope to welcome you back on another Le Boat holiday soon. Kind regards, Catherine from Le Boat
Added on 11 April 2026
We had the best time
We had the best time. The well equipped and easy to use boat gave us the opportunity to explore and enjoy the amazing Canal du Midi and the lovely places to be found along its course. The countryside is beautiful and the towns interesting to visit. The food and wine, and hospitality was a highlight. And it was sunny throughout. An enjoyable week all round. Thank you.
Reply from Le Boat, 11 April 2026
Thank you so much for your lovely review! We’re delighted to hear you had the best time exploring the Canal du Midi and that the boat made it easy and enjoyable to experience everything along the way. It sounds like you really made the most of the beautiful countryside, charming towns, and wonderful food, wine, and hospitality—what a perfect week, especially with the sunshine! We truly appreciate you taking the time to share your experience and hope to welcome you back on another Le Boat adventure soon. Kind regards, Catherine from Le Boat
Added on 10 April 2026
Best boating trip
We did the Flanders area and had the best time. Driving the boat was simple enough and going through bridges and locks was a fun experience. The team at Le Boat was so helpful and accommodating. Would highly recommend this experience to anyone and can’t wait to do it again!
Reply from Le Boat, 10 April 2026
Thank you so much for your wonderful review. We’re thrilled to hear you had such a great time exploring the Flanders area and that you enjoyed the experience of driving the boat and going through the bridges and locks. It’s also fantastic to hear our team were helpful and accommodating throughout your trip. We really appreciate your recommendation and are so pleased to know you’re already looking forward to your next adventure with us. Kind regards, Catherine from Le Boat
Added on 8 April 2026
Good service
Good service
Reply from Le Boat, 8 April 2026
Thank you for your feedback. We’re glad to hear you were happy with the service provided and appreciate you taking the time to share your experience. We hope to welcome you on board again soon. Kind regards, Catherine from Le Boat
Added on 8 April 2026
Great quality boat and service in a…
Great quality boat and service in a lovely region (Nivernais)
Reply from Le Boat, 8 April 2026
Thank you for your kind review. We’re delighted to hear you enjoyed the quality of the boat and service, and that you had a lovely time exploring the Nivernais region. It’s a beautiful area, and we’re so pleased you were able to experience it with us. We hope to welcome you on board again soon. Kind regards, Catherine from Le Boat
Added on 7 April 2026
Easy to book
Easy and helpful during booking process
Reply from Le Boat, 7 April 2026
Thank you for your feedback. We’re so pleased to hear you found the booking process easy and that our team were helpful throughout. We really appreciate you taking the time to share your experience and hope to welcome you on board soon. Kind regards, Catherine from Le Boat
Added on 5 April 2026
Fantastic Experience!
Fantastic reception at Branges and a great and easy check-out at St Jean de Losne. This is our second time renting a boat from LeBoat and are already planning our next adventure as we travel home from this one.
Reply from Le Boat, 5 April 2026
Thank you so much for your fantastic review. We’re delighted to hear you had such a great experience at both Branges and St Jean de Losne, and that you found the reception and check-out smooth and easy. It’s especially wonderful to know this is your second time with Le Boat and that you’re already planning your next adventure—that means a lot to us. We look forward to welcoming you back on board again soon. Kind regards, Catherine from Le Boat
Added on 5 April 2026
Great time had
A great few days on the boat with family
Reply from Le Boat, 5 April 2026
Thank you so much for your lovely feedback. We’re delighted to hear you had a great few days on the boat with your family—it sounds like a really special time together. We hope to welcome you all back on another Le Boat adventure soon. Kind regards, Catherine from Le Boat
Added on 3 April 2026
Staff attention was wonderful emails…
Staff attention was wonderful emails replied to quickly and all queries were addressed great service
Reply from Le Boat, 3 April 2026
Thank you so much for your kind feedback. We’re delighted to hear that our team provided great service and that your emails were responded to quickly, with all your queries addressed. It’s wonderful to know you felt well looked after throughout your experience. We truly appreciate you taking the time to share your review and hope to welcome you on board again soon. Kind regards, Catherine from Le Boat
Added on 31 March 2026
Clear website and Easy to book
Clear website and Easy to book
Reply from Le Boat, 31 March 2026
Thank you for your feedback. We’re so pleased to hear you found the website clear and the booking process easy. It’s great to know your experience was smooth from the very start. We really appreciate you taking the time to share your comments and hope to welcome you on board soon. Kind regards, Catherine from Le Boat
Added on 19 March 2026
Very friendly and helpful associate
Very friendly and helpful associate. Answered all of my questions and then I made a booking.
Reply from Le Boat, 19 March 2026
Thank you for your feedback. We’re delighted to hear that our associate was friendly and helpful, and that all your questions were answered. It’s great to know this support helped you feel confident in making your booking. We really appreciate you taking the time to share your experience and look forward to welcoming you on board soon. Kind regards, Catherine from Le Boat
Added on 15 March 2026
Great service and price.
Great service and price.
Very helpful
Reply from Le Boat, 15 March 2026
Thank you so much for your feedback. We’re delighted to hear you experienced great service and found our team very helpful, and it’s wonderful to know you were happy with both the value and support throughout your experience. We really appreciate you taking the time to share your review and hope to welcome you on board again soon. Kind regards, Catherine from Le Boat
Added on 12 March 2026
web site is easy to use
web site is easy to use. It is informative and very helpful.
Reply from Le Boat, 12 March 2026
Thank you for your feedback. We’re so pleased to hear you find our website easy to use, informative, and helpful. It’s great to know it supports you well when planning your trip. We really appreciate you taking the time to share your experience and hope to welcome you on board soon. Kind regards, Catherine from Le Boat
Added on 11 March 2026
Great customer service.Friendly and…
Great customer service.Friendly and very informative.Especially Marcus.Excellent communication.
Reply from Le Boat, 11 March 2026
Thank you for your kind words! We’re delighted to hear that you had such a positive booking experience and that the team provided friendly, informative service. It’s especially great to hear your recognition of Marcus – we’ll be sure to pass your compliments on to him, and we’re sure he’ll be very pleased. We hope you have a fantastic holiday on the water and enjoy every moment of your trip. Please do feel free to let us know how it goes once you’ve returned – we’d love to hear all about your experience. Warm regards, Colin from Le Boat
Added on 11 March 2026
Your website is very easy to get…
Your website is very easy to get around. Booking was very easy. We cannot wait till we get to cruise with you. We have surprised our friends from Bordeaux with this cruise. This is something we can do for them in their own country.
Reply from Le Boat, 11 March 2026
Thank you for your wonderful review! We’re so pleased to hear that you found our website easy to navigate and that the booking process was straightforward. It’s also lovely to hear how excited you are for your upcoming cruise. What a fantastic surprise for your friends from Bordeaux – such a special way to enjoy time together in their beautiful region. We hope you all have an amazing time on the water and create some truly memorable moments. Please do let us know how your trip goes once you’ve returned – we’d love to hear all about your experience. Warm regards, Colin from Le Boat
Added on 9 March 2026
Good website helpful staff
Good website. Helpful staff
Reply from Le Boat, 9 March 2026
Thank you for your review! We’re really pleased to hear that you found our website easy to use and that our team were helpful during your booking experience. We’ll be sure to share your kind feedback with the team. We hope you have a fantastic holiday on the water and look forward to welcoming you aboard. Please do let us know how your trip goes once you’ve returned – we’d love to hear all about it. Warm regards, Colin from Le Boat
Added on 8 March 2026
Booking and paying for the boat were…
Booking and paying for the boat were excellent. Having an Australian POC to call was excellent.
Reply from Le Boat, 8 March 2026
Thank you for your lovely feedback! We’re delighted to hear that the booking and payment process went smoothly and that having an Australian point of contact to call made the experience even better. It’s great to know this support was helpful for you. We hope you have a fantastic time on your upcoming boating holiday and enjoy every moment on the water. Please do let us know how your trip goes once you’ve returned – we’d love to hear all about your experience. Warm regards, Colin from Le Boat
Added on 6 April 2026
Great Scenery, lovely people
Great Scenery, lovely people
Added on 4 November 2025
Informative , helpful friendly staff in a beautiful location
Informative , helpful friendly staff in a beautiful location
Added on 3 November 2025
St-Gilles to Port Cassalfiere is a very interesting itinerary with…
St-Gilles to Port Cassalfiere is a very interesting itinerary with minimum locks (two). The towns where we stopped overnights were Aigues-Morte (two nights- extremely interesting to visit), Meze and Marseillan (in the Etang de Thau). All nice ports with reasonable fees. In Galician and Frontignan, we just anchored in town for free.
Overall, very satisfied with this itinerary.
Added on 31 October 2025
Excellent trip, staff, boat and location.
Excellent trip, staff, boat and location.
Added on 30 October 2025
Great staff and brilliant scenery
Great staff and brilliant scenery
Added on 28 October 2025
Le Boat staff were very friendly and helpful.
Le Boat staff were very friendly and helpful.
Added on 26 October 2025
We really enjoyed our trip. The quality of light is…
We really enjoyed our trip. The quality of light is what inspired the impressionists. We especially liked that the locks are automated, not manual.
Added on 16 October 2025
Customer service is there for anything you might need. Happy…
Customer service is there for anything you might need. Happy to help in any way.
Added on 16 October 2025
A beautiful location, pleasant, informative and helpful Le Boat employees…
A beautiful location, pleasant, informative and helpful Le Boat employees – all in all, a most welcoming experience and wonderful send off on our memorable and peaceful voyage on the Rideau Canal!
Added on 12 October 2025
Friendly and professional service during check-in / check-out. The Horizon…
Friendly and professional service during check-in / check-out. The Horizon 5 was well equipped and rand very well.
Added on 10 October 2025
This really helpful group made an three weeks awesome.
This really helpful group made an three weeks awesome.
Added on 10 October 2025
Great boat, good handling characteristics and very comfortable
Great boat, good handling characteristics and very comfortable
Added on 9 October 2025
Pleasant trip from Trebes to Carcassonne
Pleasant trip from Trebes to Carcassonne
Added on 4 October 2025
The base is well organised. It is 20 minutes walk…
The base is well organised. It is 20 minutes walk from a Spar and various cafes and restaurants, and the coastal tram stop. We used public transport to get there – train to Ostende and then the dear wee tram along the coast costing E3 each
Added on 1 October 2025
Charming city, friendly people great restaurants.
Charming city, friendly people great restaurants.
Added on 1 October 2025
The boat was great, whole family, 3 generations with 5…
The boat was great, whole family, 3 generations with 5 grandchildren ( aged 7 to 14 ) managed 9 nights and lots of meals with minimal fuss
Added on 30 September 2025
this was the perfect three day cruise to Westport and…
this was the perfect three day cruise to Westport and back
Added on 29 September 2025
The staff was fabulous before and during our trip. We…
The staff was fabulous before and during our trip.
We travel extensively and this was one of our favorite trips ever.
Added on 6 April 2026
Perfect Condition, great comfort
Perfect Condition, great comfort
Added on 3 November 2025
Very nice boat. Good quality for boat accessories and bedding.…
Very nice boat. Good quality for boat accessories and bedding. Very satisfied overall.
Added on 31 October 2025
Wonderful trip, boat was very spacious for our group of…
Wonderful trip, boat was very spacious for our group of 4
Added on 30 October 2025
Good basic boat for first time sailing
Good basic boat for first time sailing
Added on 16 October 2025
Boat is very functional, galley is fully equip and everything…
Boat is very functional, galley is fully equip and everything on board for a good adventure.
Added on 16 October 2025
The Horizon 1 is a spacious boat that is equipped…
The Horizon 1 is a spacious boat that is equipped with pretty much anything that you might need for a comfortable multi-day excursion on the Rideau Canal. We definitely look forward to becoming return customers in years to come.
Added on 12 October 2025
Very nice boat; forward and aft thrusters made docking and…
Very nice boat; forward and aft thrusters made docking and lock entry delightful
Added on 5 October 2025
Lovely boat. Bow thrusters front and back meant going through…
Lovely boat. Bow thrusters front and back meant going through locks and mooring was easy.
Added on 4 October 2025
Very comfortable and great for 2 couples with the living/…
Very comfortable and great for 2 couples with the living/ kitchen area being in between the two cabins (so no idea if the others snore or not!). It was very well equipped (5 frying pans?!! and 4 corkscrews but no grater) with plenty of cutlery and crockery so we didn’t have to wash up every time we had a coffee/ ate something. Steering from the top is great and the boat handled very well indeed, even in high wind.
Added on 2 October 2025
Great experience
Great experience
Added on 1 October 2025
Wonderful way to explore and experience our country. The staff…
Wonderful way to explore and experience our country. The staff were great and the boat exceeded our expectations. It was well equipped, clean and easy to drive.
Added on 1 October 2025
Wonderful and very relaxing
Wonderful and very relaxing
Added on 26 September 2025
Really easy boat to navigate and accommodation well thought out.…
Really easy boat to navigate and accommodation well thought out. We had a Tango for two of us, which gave us plenty of space.
Added on 24 September 2025
Loved the layout of the boat. There were a few…
Loved the layout of the boat. There were a few minor issues with the boat but they were quickly dealt with.
Added on 24 September 2025
The boat was excellent for accommodation and ease of access.…
The boat was excellent for accommodation and ease of access. We had one member of our party who has some physical challenges.
Added on 24 September 2025
The boat was perfect. Not easy to do with no…
The boat was perfect. Not easy to do with no experrience bit this made the adventure bigger so that was fine.
Added on 20 September 2025
Le Boat Horizon 4 sleeps 8 but it was just…
Le Boat Horizon 4 sleeps 8 but it was just two of us for 7 days and we loved having the extra rooms for our luggage. The boat was very spacious and modern. We loved being able to cook on board, especially with the outdoor grill/BBQ, and were pleasantly surprised that with a few hatches open, nights in mid-September 2025 were cool and comfortable.
The thrusters were a huge bonus (and a must!) — they made manoeuvring so much easier and forgiving. The Horizon 4 was otherwise straightforward to handle, and we had zero issues with the boat during our trip.
Added on 17 September 2025
The boat was very clean and well supplied. It handled…
The boat was very clean and well supplied. It handled well.
