Customer reviews and feedback

Added on 3 November 2025

Good telephone communication!

Good telephone communication!

Added on 3 November 2025

Great autumn break for the family

Great autumn break for the family. Any concerns about boating in October fell away with the cosy boat, peaceful waterways and beautiful views. We had some lovely sunny days too! A real tonic away from life in the city.

Added on 3 November 2025

Fantastic Weekend Boating from Nieuwpoort!

We had a wonderful 3-day trip with Le Boat from Nieuwpoort to Brugge and back. The team at the Nieuwpoort base, Bieke, Stephanie, and the mechanic, were outstanding! They prepared the boat perfectly, surprised us with a lovely welcome gift of local Belgian beers, and showed complete flexibility around our arrival and departure times.

Their guidance was excellent: clear boating instructions, navigation maps, and great local tips for attractions, moorings, and restaurants. They remained available throughout the weekend and always went out of their way to help.

The base itself is well maintained, with free parking and everything you need for a smooth start. Thanks to the whole team for making our trip so easy and memorable. Highly recommended!

Added on 27 October 2025

Fantastic company/team/way to holiday!

From start to finish the LeBoat team was fantastic. They provided a wealth of information when doing our research, then during the booking process, and after booked when we had additional questions and special request. Everyone on the team was so pleasant and helpful, they couldn’t do enough for us. I haven’t had service like this in years, amazing! If you have ever thought of doing this for a holiday, do it! It’s so easy to operate the boat and it’s a great way to vacation with family and friends.

Added on 26 October 2025

October Multi family Cruise on Caledonian Canal

Boat was great for a mixed generation and multi family group – and location was awesome – lots to do and lots of fund to had on and off the boat – even in October when the weather was a bit cold and lots of places closing down for the season. Also – Price in October was awesome!

Added on 26 October 2025

Another lovely tripon The Shannon

From when we arrived at Emerald Star in Portumna (again), we were met with a warm and friendly welcome at reception that immediately set the tone for our holiday. The staff couldn’t have been more helpful or accommodating ( as always).

The boat training was excellen and confidenc inspiring. The instructors were not only knowledgeable but also genuinely enthusiastic about boating and the Shannon, sharing great tips and local insights that made our trip even more enjoyable.

Our boat was spotless and beautifully maintained, reflecting the team’s pride and attention to detail. Everything worked perfectly, and it was clear that cleanliness and safety are top priorities for Emerald Star.

Overall, the entire experience was seamless and memorable. A huge thank you to all the team at Portumna for making our time on the Shannon so special.

Added on 25 October 2025

The Venice lagoon is special

The Venice lagoon is something else! This was our fourth Le Boat holiday and sailing the lagoon is so different from the previous rivers and canals! Only one lock but very different moorings on huge poles. The Le Boat team (Houseboat Italia) was really good, the boat was in tip top condition but it was the whole Venice lagoon experience that was so amazing, navigating along the briccola channels, visiting so many amazing islands, seeing a dolphin and enjoying all the hospitality of the Veneto region.

Added on 25 October 2025

BEST ON-THE-GO STAYCATION EXPERIENCE EVER!

The staff at Le Boat Chertsey were top clasd! The training received from Enzo was brilliant- informative and reassured us. The hospitality of Anti is one not to forget we were running an hour late when we arrived at check in and still welcomed us with a smile. Le Boat can be quite spenny but when you have a reliable team, beautiful boats to choose from and stunning routes set up for you the money was worth every spend!

Added on 25 October 2025

A holiday to remember

Very helpful staff from start to finish . Not done this before but plenty of information and reassurance to have a great time . The boat had everything you needed .. you can not book the weather so sunny /raining /hot /cold you take this as it comes . The boat was lovely and cosy inside .

If you can listen to instruction and all work together which fortunately my husband and I can this is well worth doing
Nervracking in places but laughed and learnt a lot

Added on 25 October 2025

Brilliant holiday experience

Very friendly helpful staff, both at Le Boat and all the Lock Keepers from Laggan to Loch Ness. Our boat (Clipper 8) had all amenities and clean. This is a 6 berth boat, but perfect and lots of space for a group of 4. Will definitely repeat this experience, but will extend to 5 nights as 3 is just not enough! A ‘must do’ trip for everyone. Would be good if all the Caledonian Canal mooring points all had onshore power supply , as I can imagine it would be hard to find available power points to hook up to in the height of the season when it’s very busy.

Added on 23 October 2025

Great selection of boats on the Thames…

Great selection of boats on the Thames , with en-suite bedrooms for 3 couples. Easy to search and book through boat type. Good bundle pricing to make it easier and less stressful.

Added on 22 October 2025

Easy to understand information

Easy to understand information, good web pages reviewing boats.

Added on 20 October 2025

Regular customer

Regular customer , everything works , ease at which you’re greeted and released

Added on 15 October 2025

Cruised the Caledonian Canal.

Cruised the Caledonian Canal.
A beautiful waterway.
Le Boat experience was uncomplicated and efficient.
Our boat was old but very comfortable and everything worked well.
Compliments to our briefer and debriefer, Paul, at Laggan Base.

Added on 15 October 2025

Wonderful Trip on the Midi Canal

We had a wonderful experience with renting from Le Boat for a cruise on the Midi Canal in France. The boat was pretty easy to operate, with comfortable cabins and a well-equipped saloon/kitchen. The Le Boat staff, especially at Castelnaudary, where we started our trip, and Port Cassafieres, where we ended, were great. They were knowledgeable, helpful, and quick to assist. They all spoke English very well, too, which made communication easy.

Added on 14 October 2025

Le Boat Peterborough was one of the…

Le Boat Peterborough was one of the best experiences ever …and i spent 40 years producing high level travel trade events and seen it alk!!!

Added on 14 October 2025

Midi Canal Trip

We chartered two boats for our group of eleven, and I’m pleased to report that both vessels were in superb condition. Throughout the trip, we experienced no operational issues whatsoever—a testament to the quality of your fleet and the care with which they are maintained.
Just as impressive as the boats themselves was the high level of customer service we received from your staff. From the initial check-in to the final return, every team member we interacted with was professional, helpful, and genuinely committed to making our journey smooth and enjoyable.

Added on 10 October 2025

5 men in a Boat

All the people we dealt with went out of their
way to make everything so easy, from the booking
to getting us out on the water.

Added on 3 November 2025

Great staff and brilliant scenery

Great staff and brilliant scenery

Added on 3 November 2025

Excellent trip, staff, boat and location.

Excellent trip, staff, boat and location.

Added on 28 October 2025

Le Boat staff were very friendly and helpful.

Le Boat staff were very friendly and helpful.

Added on 26 October 2025

We really enjoyed our trip. The quality of light is…

We really enjoyed our trip. The quality of light is what inspired the impressionists. We especially liked that the locks are automated, not manual.

Added on 16 October 2025

Customer service is there for anything you might need. Happy…

Customer service is there for anything you might need. Happy to help in any way.

Added on 16 October 2025

A beautiful location, pleasant, informative and helpful Le Boat employees…

A beautiful location, pleasant, informative and helpful Le Boat employees – all in all, a most welcoming experience and wonderful send off on our memorable and peaceful voyage on the Rideau Canal!

Added on 12 October 2025

Friendly and professional service during check-in / check-out. The Horizon…

Friendly and professional service during check-in / check-out. The Horizon 5 was well equipped and rand very well.

Added on 10 October 2025

This really helpful group made an three weeks awesome.

This really helpful group made an three weeks awesome.

Added on 10 October 2025

Great boat, good handling characteristics and very comfortable

Great boat, good handling characteristics and very comfortable

Added on 9 October 2025

Pleasant trip from Trebes to Carcassonne

Pleasant trip from Trebes to Carcassonne

Added on 4 October 2025

The base is well organised. It is 20 minutes walk…

The base is well organised. It is 20 minutes walk from a Spar and various cafes and restaurants, and the coastal tram stop. We used public transport to get there – train to Ostende and then the dear wee tram along the coast costing E3 each

Added on 1 October 2025

Charming city, friendly people great restaurants.

Charming city, friendly people great restaurants.

Added on 1 October 2025

The boat was great, whole family, 3 generations with 5…

The boat was great, whole family, 3 generations with 5 grandchildren ( aged 7 to 14 ) managed 9 nights and lots of meals with minimal fuss

Added on 30 September 2025

this was the perfect three day cruise to Westport and…

this was the perfect three day cruise to Westport and back

Added on 29 September 2025

The staff was fabulous before and during our trip. We…

The staff was fabulous before and during our trip.

We travel extensively and this was one of our favorite trips ever.

Added on 29 September 2025

The route was amazing- and we are coming back next…

The route was amazing- and we are coming back next year

Added on 27 September 2025

Lovely location of river and canals

Lovely location of river and canals

Added on 26 September 2025

Lots of lovely stopping off points

Lots of lovely stopping off points

Added on 3 November 2025

Good basic boat for first time sailing

Good basic boat for first time sailing

Added on 3 November 2025

Wonderful trip, boat was very spacious for our group of…

Wonderful trip, boat was very spacious for our group of 4

Added on 16 October 2025

Boat is very functional, galley is fully equip and everything…

Boat is very functional, galley is fully equip and everything on board for a good adventure.

Added on 16 October 2025

The Horizon 1 is a spacious boat that is equipped…

The Horizon 1 is a spacious boat that is equipped with pretty much anything that you might need for a comfortable multi-day excursion on the Rideau Canal. We definitely look forward to becoming return customers in years to come.

Added on 12 October 2025

Very nice boat; forward and aft thrusters made docking and…

Very nice boat; forward and aft thrusters made docking and lock entry delightful

Added on 5 October 2025

Lovely boat. Bow thrusters front and back meant going through…

Lovely boat. Bow thrusters front and back meant going through locks and mooring was easy.

Added on 4 October 2025

Very comfortable and great for 2 couples with the living/…

Very comfortable and great for 2 couples with the living/ kitchen area being in between the two cabins (so no idea if the others snore or not!). It was very well equipped (5 frying pans?!! and 4 corkscrews but no grater) with plenty of cutlery and crockery so we didn’t have to wash up every time we had a coffee/ ate something. Steering from the top is great and the boat handled very well indeed, even in high wind.

Added on 2 October 2025

Great experience

Great experience

Added on 1 October 2025

Wonderful way to explore and experience our country. The staff…

Wonderful way to explore and experience our country. The staff were great and the boat exceeded our expectations. It was well equipped, clean and easy to drive.

Added on 1 October 2025

Wonderful and very relaxing

Wonderful and very relaxing

Added on 26 September 2025

Really easy boat to navigate and accommodation well thought out.…

Really easy boat to navigate and accommodation well thought out. We had a Tango for two of us, which gave us plenty of space.

Added on 24 September 2025

Loved the layout of the boat. There were a few…

Loved the layout of the boat. There were a few minor issues with the boat but they were quickly dealt with.

Added on 24 September 2025

The boat was excellent for accommodation and ease of access.…

The boat was excellent for accommodation and ease of access. We had one member of our party who has some physical challenges.

Added on 24 September 2025

The boat was perfect. Not easy to do with no…

The boat was perfect. Not easy to do with no experrience bit this made the adventure bigger so that was fine.

Added on 20 September 2025

Le Boat Horizon 4 sleeps 8 but it was just…

Le Boat Horizon 4 sleeps 8 but it was just two of us for 7 days and we loved having the extra rooms for our luggage. The boat was very spacious and modern. We loved being able to cook on board, especially with the outdoor grill/BBQ, and were pleasantly surprised that with a few hatches open, nights in mid-September 2025 were cool and comfortable.

The thrusters were a huge bonus (and a must!) — they made maneuvering so much easier and forgiving. The Horizon 4 was otherwise straightforward to handle, and we had zero issues with the boat during our trip.

Added on 17 September 2025

The boat was very clean and well supplied. It handled…

The boat was very clean and well supplied. It handled well.

Added on 17 September 2025

Amazing boat every convenience aboard

Amazing boat every convenience aboard

Added on 17 September 2025

Love the boat – well equipped and easy to maneuver

Love the boat – well equipped and easy to maneuver