Feefo is an independent and impartial review service that requests reviews directly from those who have been on a Le Boat vacation. Below you can read what our past customers think about their Le Boat experience, and trust that what you read is unfiltered, unedited and uncensored.
Added on 10 July 2019
Jim Hourigan said
Induction and local knowledge was brilliant from Timmy in Portumna.
Could have got away a bit earlier on the first day. Very relaxing time on board for everybody on board.
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Added on 03 July 2019
Francis Cahill said
Excellent support throughout trip Very comfortable. In good working order.
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Added on 01 July 2019
Joseph Feeney said
Welcoming staff at the base. Very knowledgeable and helpful. Especially the German lady in reception and the French man at the boat handover. Great boat for four people. All you need for a great adventure.
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Hello and thanks for the lovely feedback. It's fantastic to hear that our teams looked after you from start to finish and that they made your experience a memorable one. We hope that we can welcome you on board again soon.All the best,The Le Boat Team
Added on 26 September 2018
Ulf Zagora said
very good service. very friendly and useful advice for local music great food in cosy Pubs around the lake nice small boat - all we needed. As it got chilly during the night, the heating passed the test very well.
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Added on 01 July 2017
Bill Rea said
Excellent care and attention from the staff at Portumna
The boat was well maintained and comfortable. (We drew attention to minor faults).
We will go again when the opportunity arises. Comfortable and easy to handle. Good access from outside control to quay when alongside, when short handed.
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Dear Mr Rea, Thank you very much for your feedback, it is much appreciated. We are very pleased to learn you enjoyed your cruise on the Shannon with us and were satisfied with the customer service your received, and your boat. We would love to welcome you on board with us again soon. Best wishes, The Emerald Star team
Added on 27 April 2017
Lee Hughes said
We've always been happy with Emerald Star and always been happy with our boat. The staff have always been absolutely excellent, from booking to check in to check out. We've never had a hidden charge or an excessive fuel bill. They're just nice people to deal with. A very nice little boat for four guys. It's not the newest boat in the fleet but it's very reasonably priced and while cosy, not at all cramped. We took it up the Shannon Erne waterway and it was perfect where a larger boat would have been a little more unwieldy in the narrow confines of the canal. There's no tv, which is great as that's the first thing we stow away when we get aboard.
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Dear Mr H, Thank you for sharing your feedback, it is much appreciated. We are delighted to learn you enjoyed your cruise along the Shannon River and were satisfied with the customer service you received and your boat. We have forwarded your positive feedback to the base team. We hope to welcome you on board with us again soon. Best wishes, The Emerald Star team
Added on 10 August 2019
Joe Doyle said
Easy to book our holiday on-line. Staff were very welcoming. It was my first time on a cruiser. Enjoyed the experience even though there was quite a good bit of rain. We learned a lot about wind direction and currents in our 4 short days on the water. Boat was comfortable but imagine it's a good few years old now. Sarah and Timmy along with Anita (?) were a pleasure to deal with in the Portumna office. The boat is rather old but did the job.
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Added on 10 June 2019
Jamie Kaye said
Very nice and polite. Very helpful Very good holiday. Very relaxing
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Added on 15 August 2018
Emmanuel Kirby said
Check in very slow with only one staff member on desk. Shower / toilet area in admin building too small and not as clean as expected. Old boat, but very clean and no complaint overall.
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Added on 14 April 2018
Patrick Kelly said
Found great help at reception and great advice on boat handling Just hire of boat, cushions for comfort and smartcards for locks/toilets/showers.
