Feefo is an independent and impartial review service that requests reviews directly from those who have been on a Le Boat vacation. Below you can read what our past customers think about their Le Boat experience, and trust that what you read is unfiltered, unedited and uncensored.
Added on 5 September 2020
Fergus Traynor said
We had a fantastic time. We would and have recommended to your family and friends . We will see you soon. The signs was good we had no trouble .
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Dear Fergus, Thank you for taking the time to write a five star review. We are delighted to hear that you enjoyed your boating holiday in Ireland. We look forward to welcoming you on board again soon. The Le Boat Team
Added on 13 July 2020
Eamon Breen said
Our trip was brilliant and exactly what we wanted. Super service, very friendly and they really do make sure you are comfortable with everything on the boat before you leave and while you're cruising ./ Brilliant for 4 people (and a small dog). Might have been tight if there were more of us...
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Dear Eamon,
Thank you for taking the time to provide a five star review. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received a warm welcome in Ireland.
We look forward to welcoming you onboard again soon.
Kind regards,
The Le Boat Team
Added on 10 July 2019
Jim Hourigan said
Induction and local knowledge was brilliant from Timmy in Portumna.
Could have got away a bit earlier on the first day. Very relaxing time on board for everybody on board.
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Added on 3 July 2019
Francis Cahill said
Excellent support throughout trip Very comfortable. In good working order.
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Added on 1 July 2019
A trusted customer said
Welcoming staff at the base. Very knowledgeable and helpful. Especially the German lady in reception and the French man at the boat handover. Great boat for four people. All you need for a great adventure.
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Hello and thanks for the lovely feedback. It's fantastic to hear that our teams looked after you from start to finish and that they made your experience a memorable one. We hope that we can welcome you on board again soon.All the best,The Le Boat Team
Added on 26 September 2018
A trusted customer said
very good service. very friendly and useful advice for local music great food in cosy Pubs around the lake nice small boat - all we needed. As it got chilly during the night, the heating passed the test very well.
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Added on 1 July 2017
Bill Rea said
Excellent care and attention from the staff at Portumna
The boat was well maintained and comfortable. (We drew attention to minor faults).
We will go again when the opportunity arises. Comfortable and easy to handle. Good access from outside control to quay when alongside, when short handed.
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Dear Mr Rea,
Thank you very much for your feedback, it is much appreciated.
We are very pleased to learn you enjoyed your cruise on the Shannon with us and were satisfied with the customer service your received, and your boat.
We would love to welcome you on board with us again soon.
Best wishes,
The Emerald Star team
Added on 27 April 2017
A trusted customer said
We've always been happy with Emerald Star and always been happy with our boat. The staff have always been absolutely excellent, from booking to check in to check out. We've never had a hidden charge or an excessive fuel bill. They're just nice people to deal with. A very nice little boat for four guys. It's not the newest boat in the fleet but it's very reasonably priced and while cosy, not at all cramped. We took it up the Shannon Erne waterway and it was perfect where a larger boat would have been a little more unwieldy in the narrow confines of the canal. There's no tv, which is great as that's the first thing we stow away when we get aboard.
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Dear Mr H,
Thank you for sharing your feedback, it is much appreciated. We are delighted to learn you enjoyed your cruise along the Shannon River and were satisfied with the customer service you received and your boat.
We have forwarded your positive feedback to the base team.
We hope to welcome you on board with us again soon.
Best wishes,
The Emerald Star team
Added on 7 July 2021
Pat Egan said
very good. Good
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Good Afternoon, Thank you for taking the time to provide a review of your boating holiday on the River Shannon. We are happy to hear you enjoyed your holiday! We look forward to welcoming you on board again soon. The Le Boat Team
Added on 4 September 2020
A trusted customer said
Introduction and instruction very good, maps etc very good Only collected and returned boat here
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Good Afternoon,
Thank you for taking the time to write a review of your boating holiday with Le Boat. We pride ourselves on delivering excellent customer service and we are dleighted to hear you received just that from the team in Portumna.
We look forward to welcoming you onboard again soon.
The Le Boat Team
