Feefo is an independent and impartial review service that requests reviews directly from those who have been on a Le Boat vacation. Below you can read what our past customers think about their Le Boat experience, and trust that what you read is unfiltered, unedited and uncensored.
Added on 22 April 2022
A customer said
Not happy with the new fuel charge per hour. It is a money making racket.
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Hello, thank you so much for providing us with a 5-star review on your holiday on the River Shannon. We're looking forward to welcoming you on again board soon! The Emerald Star team.
Added on 27 August 2021
A customer said
Friendly, professional, caring and reliable.
From booking to arrival at portumna everything was so easy, Sarah was fantastic to deal with so professional and helpful and friendly. Fab boat, plenty of room we had 5 adults and an 11 year old. Great to have 2 bathrooms.
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Good morning. Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon. The Le Boat Team
Added on 21 August 2021
A customer said
First time hiring a boat. Would recommend early check in option if new to boating. Instructor had us at ease driving the boat and letting us know all the basics within an hour with some tips on places to go and see. Found the office personel very helpful and easy going. Enjoyed the new adventure but there was a lot to learn in a short space of time. Already looking forward to our boating holiday next year. As a holiday fantastic! Our time on the water passed so quickly so already planning a longer adventure next year!
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Good Afternoon, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Carrick-on-Shannon. We look forward to welcoming you on board again soon. The Le Boat Team
Added on 5 September 2020
Fergus Traynor said
We had a fantastic time. We would and have recommended to your family and friends . We will see you soon. The signs was good we had no trouble .
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Dear Fergus, Thank you for taking the time to write a five star review. We are delighted to hear that you enjoyed your boating holiday in Ireland. We look forward to welcoming you on board again soon. The Le Boat Team
Added on 13 July 2020
Eamon Breen said
Our trip was brilliant and exactly what we wanted. Super service, very friendly and they really do make sure you are comfortable with everything on the boat before you leave and while you're cruising ./ Brilliant for 4 people (and a small dog). Might have been tight if there were more of us...
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Dear Eamon,
Thank you for taking the time to provide a five star review. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received a warm welcome in Ireland.
We look forward to welcoming you onboard again soon.
Kind regards,
The Le Boat Team
Added on 10 July 2019
Jim Hourigan said
Induction and local knowledge was brilliant from Timmy in Portumna.
Could have got away a bit earlier on the first day. Very relaxing time on board for everybody on board.
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Added on 3 July 2019
Francis Cahill said
Excellent support throughout trip Very comfortable. In good working order.
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Added on 1 July 2019
A customer said
Welcoming staff at the base. Very knowledgeable and helpful. Especially the German lady in reception and the French man at the boat handover. Great boat for four people. All you need for a great adventure.
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Hello and thanks for the lovely feedback. It's fantastic to hear that our teams looked after you from start to finish and that they made your experience a memorable one. We hope that we can welcome you on board again soon.All the best,The Le Boat Team
Added on 26 September 2018
A customer said
very good service. very friendly and useful advice for local music great food in cosy Pubs around the lake nice small boat - all we needed. As it got chilly during the night, the heating passed the test very well.
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Added on 1 July 2017
Bill Rea said
Excellent care and attention from the staff at Portumna
The boat was well maintained and comfortable. (We drew attention to minor faults).
We will go again when the opportunity arises. Comfortable and easy to handle. Good access from outside control to quay when alongside, when short handed.
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Dear Mr Rea,
Thank you very much for your feedback, it is much appreciated.
We are very pleased to learn you enjoyed your cruise on the Shannon with us and were satisfied with the customer service your received, and your boat.
We would love to welcome you on board with us again soon.
