Frequently Asked Questions

If you have some questions about Boating Vacations or need Boating Vacation help - look no further - check out our boating frequently asked questions.

 

Locks & Moorings

The cost and type of mooring available will depend on which of our regions you are cruising in.

 

In some of our cruising areas it is possible simply find an empty space along the bank and to moor in nature thanks to the ropes and spikes provided on-board.

 

If you are after a little more comfort though, you can also moor in marinas or at Le Boat bases. Berthing fees, which often include services like electricity & water vary from location to location (for more details call our boating experts or refer to your on-board documentation). However, if you stop at a LeBoat base along the way then there is no charge!

Most of our cruising regions contain locks that you will have to pass through. However, for many of our customers passing through a locks is one of the highlights of their cruise! Once you have navigated one lock you will find out just how simple it is.

 

The type of locks you encounter will depend on the cruising region you are in though. Locks can be manually operated, manned by a lock keeper, electrically operated or automatic, whatever the system though, the manoeuvres are always very similar.

If you are looking for lock-free cruising we recommend the Camargue in the South of France! Many other cruising regions have few locks, so speak to someone in our friendly boating experts and they will be pleased to help you.

 

Activities & Extras

Swimming is possible in many of the rivers, lakes and lagoons, but always check at the base if it is safe to do so. We don't recommend swimming in the canals, but there are many great open-air swimming pools near to our cruising routes if you fancy a dip. You could also head for the sandy beaches of the Mediterranean or near our base at Nieuwpoort in Belgium.

No, the law is strict and only a fitted BBQ can be used on a boat. You can rent one of our fitted BBQs as an optional extras on most of our models, and some models in our range have BBQs built in as standard. Check the specifics of your boat for full details.

Yes, we have a range of bikes, children's bikes, trailer bikes and children's bike seats for hire. Helmets can also be purchased from the base. We recommend you take at least two bikes per boat and it is advisable to reserve them in advance.

 

All bikes are provided with a lock. Depending on the model, you could lock them on the sundeck, on the front or on the back of your boat. For security & comfort reasons, we recommend you to always lock the bike while cruising and to not over-fill your boats with too many bikes.

Fishing enthusiasts will have the time of their lives on the rivers so bring your rods and don't forget your fishing licence! Licences can be purchased from local shops for the duration of your cruise. 

 

What is included

The price includes the hiring of the boat and its equipment (kitchen gallery equiped, ustensils...), towels and linen for all passengers, a boat handling demo, technical support, on-board cruising information & locks fee (except in Ireland where locks fee should be paid locally in supplement).

 

Extras, fuel, moorings fees, water/fuel refill, travel to the base are NOT included in the boat price.

Yes, Le Boat provides towels & linen on all boats depending on the number of people sharing

We recommend that you take some form of non-slip footwear such as boat shoes, a pair of gloves, and also that you bring small foldable travel suitcases as these will be easier to store on the boat.

 

You can bring food & provisions with you if you wish, although most bases have a supermarket close by easily accessible by car. Or, you can order provisions in advance of your vacation thanks to our grocery packs.

Similar to hiring a car, your boat is supplied with a full tank of diesel and you pay for the fuel you use (normally, you won't need to refuel en-route).

 

Running Cost includes: a cost for fuel and engine wear & tear. It is calculated on ‘per hour’ basis (except in Scotland where it’s ‘per liter’ basis). Price shown is per engine hour used and varies depending on boat & region. Fuel is payable locally in local currency at the end of the holiday.

 

Please note, fuel is an additional cost that you pay in local currency. Because of this, the cost is subject to change.

 

Before departure, you will be required to leave a fuel deposit towards the cost of the fuel for your cruise. At the end of the vacation you will either be refunded the excess or be asked to pay any additional costs as required. Fuel deposit tariffs are based on your boat's engine size.

 

Experience & Instruction

A driving licence is not required for your Boating Vacation on nearly all our destinations/cruises. After your instruction lesson you will be given a temporary permit for the duration of your vacation. In Germany, a permit is required in some areas. Check the cruise details or contact us for more information.

Absolutely not. You don't need to have any boating experience in order to enjoy one of our vacations. When you arrive at the base, you will be given an in-depth briefing on every aspect of your boat - from which knots to use to how the oven works. A staff member will take you out for an hour or so and go through all the controls with you until you are confident to enjoy the boat for the duration of your vacation.

In order to drive the boat there is a minimum age limit of 18 in the UK & Europe and 21 in Ireland. A minimum of 2 adults is required on board.

Once you have confirmed your booking, you will receive a map of your area. On the already 'Getting Ready' section of the website you will find cruising & manoeuvering videos and useful information. Once you board your boat you will find a detailed map or waterways guide which is provided for the duration of your cruise. You can also order a waterways guide in advance directly from our partners. Check the already 'Getting Ready' section for more details.

 

Miscellaneous

You can book your Le Boat vacation at any time either by booking online (secured payment) or by phoning our experienced sales team on .

Yes of course you can, dogs are welcome on all our boats. There will be an additional supplement per dog for cleaning. We recommend that you don't take any more than two dogs per boat.

 

About your boat

There must be at least two adults over the age of 18 (21 in Ireland) aboard in order to navigate safely. The maximum occupancy is defined by the boat you are cruising, Le Boat have boats to suit parties from 2 - 12 people. For more information on specific boats, visit our boats section.

All our boats are fully equiped for a comfortable & safe journey. A grill, oven and fridge are available on all of our models....

 

Some boats have additional features & quipments such as microwave or safety box. Check the features & specifics on the boat model page

Yes & no.

 

Fuel : Your boat is provided with a full fuel tank which is covering 8-10 days of cruise. A fuel deposit is required at the start of your cruise & the balance with your real consumption will be made at your arrival.

 

Water : The water tank is covering 2-3 days of normal use (shower and cleaning). You will have to refill water by stopping at the marinas along the canal/river. This service is often charge by the marina (few euros).

We advise guests to either boil water from the tank before drinking or to purchase bottled water to bring on board.

Our boats are equipped with a variety of power equipment. Check the boats pages to see the specifics.

 

None of our boat has Internet connexion but if you are cruising in France, you could rent a WIFI device for the duration of your cruise.

 

Assistance & Safety

In case of an emergency, you will be able to contact one of the base team on opening hours and we will respond immediately. In the unlikely event that you have a problem with your boat, we will do our best to send an engineer to you within four hours of your call. If your boat is considered to be unusable for more than half a day you will be offered compensation based on the daily rent fee. Please see full details of our pledge in our terms and conditions.

Life jackets are supplied and safety rings are attached to every boat. We also recommend children to wear their lifejackets while cruising.

 

Navigation

The quiet waterways are extremely calm and easy to navigate with only small sections affected by tidal changes. The currents and water level are regulated by sluices which are either operated automatically or by the lock keepers.

Generally cruising 4-5 hours a day will ensure you see a lot of the region as well as keep the boat's batteries well charged. However, there's no need to set yourself rigid targets – cruise as the mood takes you and explore the countryside and see the sights at your leisure.

A cruising vacation is meant to be a relaxing one, with 6-7 km/hr being the recommended maximum speed. This means you can enjoy your surroundings at a leisurely pace and, more importantly, not cause any damage to the natural habitats at the water's edge.

Our boating vacations period depends on waterway operating dates/times. Most of waterways are generally opened from Mid/End March to End-October / Early November.

 

Generally locks are open from 9:00 to 18:00, which is also the cruising period during the day. Cruising during the night is not allowed.

We have compiled a list of suggested cruises in both our brochure and on our website, but as long as you return your boat to your chosen base on time, you are free to explore wherever you like. So if you find a town you like then you are free to stay there for a night and explore it further the next day.

 

However, our boats are designed for inland waterways only and as a result aren't allowed to venture into open seas.

Locks are opened most of the day, but are often closed for lunch or during some bank vacations. Please see our 'Destination' pages for more details.

 

In Ireland, some boats can't cruise on the Lough Allen Canal. Please check boats/cruise details or ask our team about these restrictions.

 

In case of floods, navigation will be stopped. Our boating experts or base team will contact you as soon as the authorities give us the information. Contact us for more details.

 

 

Arrival

Normal collection time is between 4pm and 5pm and return time is by 9am on the final day.

 

We recommend you to arrive at the base between 2pm & 3pm to get the briefing & instructions. If you want to cruise a few hours more on your departure and/or end day, you could book an Early Check in and/or Late check out.

There is at least one English speaking colleague at all of our departure bases, so as soon as you arrive at your departure base, you'll be enjoying your vacation in no time!

 

Please note: If cruising in Germany you will need a moderate level of English or German language skills. This is due to the need to understand technical instructions, safety procedures and shipping traffic rules.

Most of our bases have open-air locked parking facilities and/or garage in supplement. See our 'Base' pages for more details

Full travel direction to your departure base could be found under the section 'Getting to our base' on the 'Destination' pages.

 

You can arrange a taxi transfer between our bases and your airport or train station. Our 'base' pages provide you contact details & rates of local taxis.

 

If you are doing a oneway cruise, we can transfer your car from the start base to the end base so that it is waiting for you when you return. We could also arrange a taxi transfer between your end/departure base.

You can order a grocery pack in advance and they will be delivered to your boat on your departure day. You will need to download the provisioning list and send it back to the base at least two weeks prior to departure.

 

Your question

Didn’t find the answer to your question? Contact us and we will be happy to help you.