Customer reviews and feedback

The feedback and reviews we receive from our customers are very important to us – they help us to continually improve and deliver the very best vacation experience.

What our customers say about our service:

Added on 16 September 2025

Super experience.

Great staff, equipment, and environment. We’d love to go back again.

Added on 15 September 2025

Everything was great

Everything was great. The lakes & canal are amazing

Added on 14 September 2025

Helpful staff

Helpful staff, clean reliable boat. Lovely scenery and wildlife. Picturesque villages to moor beside.

Added on 14 September 2025

Great team at Peterborough

Great team at Peterborough, Canada base. Had a fantastic time traveling with friends. Excellent vacation value!

Added on 13 September 2025

Ease of booking a boating trip

The ease of booking a trip for my family and pets

Added on 13 September 2025

Highly recommend Le Boat on the Rideau Canal!

We had a fantastic experience with Le Boat and would definitely recommend them. Our Horizon 3 boat was the perfect size for 3 couple, very comfortable and more than capable of handling the Rideau Canal, especially with both bow and stern thrusters which made navigation and docking much easier.

We chose to travel right after Labor Day weekend, which turned out to be ideal since traffic on the canal and through the locks was very quiet and stress-free.

Le Boat in Smith Falls (Ontario) has quite a large fleet, so there were plenty of options to choose from, and along the way we met several other cruisers who had already done multiple trips with them which really says a lot about the quality of the experience. Many were from the US. 
From start to finish, the booking process was pretty smooth. Our agent, Alejandra, did a great job walking us through the options, extras, and logistics of splitting payments between 3 couples. Danielle and Veronica in the Smiths Falls office were extremely helpful and made sure everything was ready to go for us to enjoy our cruise.

Overall, it was a wonderful trip, and we’ll definitely consider booking another cruise with Le Boat in the future, hopefully next year!

Added on 12 September 2025

4 night Trent-Severn getaway

We had a lovely (if too short!) getaway on the Trent-Severn waterway. The Horizon 1 was easy to handle and very comfortable for 2 people. The advice we received on route planning and timing was helpful, particularly given the shorter off-season lock operating hours. We will definitely consider doing this again!

Added on 11 September 2025

Boat was good

Boat was good. Support was good

Added on 10 September 2025

Our second great experience with Le Boat and we will do it again

We had the Horizon 1 in Aquitaine this year, our second boating experience with Le Boat in France. The boat is lovely and perfect for two people who are used to a bit of space. It could fit more, but adults and children only in my view.

The boat is easy to manoeuvre with thrusters on the bow and stern.

The team at Le Boat are very helpful, booking is easy.

A very different experience to the canal du midi last year, a lot more relaxed, although a lot to see and do on the canal du midi.

Must go to Nerac on the River Baise when in the Aquitaine region, it is beautiful and the river is even more beautiful than the canal to navigate.

Added on 9 September 2025

Our First LeBoat Canal Trip

An amazing new trip experience going along the canals in France driving your own boat. It’s like a caravan on water. Only tip I’ll give you for first timers is to take your journey down river as it’ll make the challenges of the locks a lot less work

Added on 9 September 2025

Excellent service from beginning to end

Excellent service from booking to finishing. The staff at check-in and refunding our deposit were brilliant, couldn’t have been more helpful. We went on a family trip and we all really enjoyed it enough to want to do another trip.

Added on 6 September 2025

We had a fantastic four days with…

We had a fantastic four days with LeBoat on Loch Ness and the Caledonian canals. The four of us had a great time and everyone at Le Boat was very friendly and helpful. Definitely a five star experience. Geoff and the crew.

Added on 6 September 2025

Such a fun and easy adventure!

Extremely well equipped and reliable boat, super comfortable beds and linen, very good guidance on routes etc

Added on 5 September 2025

Highly recommend! We love le boat-ing

We just returned from our second le boat experience. We have now rented le boat in both France and Canada and we loved every moment of each trip. Firstly, the boats are beautiful!! They are far more luxurious and comfortable than anything else we’ve seen for rent. You’d think you were on a private yacht!! They are well maintained and easy to navigate, extremely well equipped and have all the comforts of home. The staff at both our locations were informative, helpful and very friendly. We love being on the water and the opportunity it gives you to see sites you would never see any other way!

Added on 4 September 2025

Helpful staff and promotional discounts

The staff were very helpful and, at this time of the year, promotional discounts are a bonus.

Reply from Le Boat, 4 September 2025

Dear Maurice, Thank you for your feedback. We’re glad to hear our staff were helpful and that you were able to take advantage of our seasonal promotions. Your kind words mean a lot, and we hope to welcome you back for another enjoyable trip soon. Warm regards, Catherine Le Boat

Added on 3 September 2025

Love Boats

Simply, love your boats

Reply from Le Boat, 3 September 2025

Dear Vladislav, Thank you for your wonderful feedback! We’re thrilled to hear how much you love our boats and look forward to welcoming you on board again soon. Warm regards, Catherine Le Boat

Added on 3 September 2025

9 boating holidays

We have now had 9 boating vacation with Le boat. The service is always exceptional. We appreciate the attention to detail at every location. These for us have ranged from Thames Uk , Venice, Belgium and several in France. The boats are well equipped and the mark of a good company is when (occasionally) things don’t go to plan they are responsive and proactive. We look forward to many more enjoyable boating trips .

Reply from Le Boat, 3 September 2025

Dear Adam, Thank you for sharing your wonderful experiences with us! We’re delighted to hear that, across nine boating holidays in multiple countries, our service and attention to detail have consistently met your expectations. It’s great to know our team’s responsiveness and proactive approach have made your trips even more enjoyable. We look forward to welcoming you on many more memorable adventures with Le Boat! Warm regards, Catherine Le Boat

Added on 3 September 2025

Emerald Star staff at Portumna were excellent

Emerald Star staff at Portumna were knowledgeable, friendly and professional. Our boat was well prepared and ready to go on time. The whole experience at Portumna was seamless and enjoyable, and made for a wonderful vacation cruising on the Shannon.

Reply from Le Boat, 3 September 2025

Dear Chris, Thank you for sharing your experience! We’re thrilled to hear that the Emerald Star team at Portumna made your vacation seamless and enjoyable. It’s wonderful that the boat was ready on time and that you had a fantastic time cruising the Shannon. Warm regards, Catherine Le Boat

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Choose a region

Added on 15 September 2025

Cruising from Smiths Falls up to Chaffey’s Locks and back…

Cruising from Smiths Falls up to Chaffey’s Locks and back was a perfect route for our 4-day trip on the Horizon 3. Very scenic and picturesque! The route includes just 4 locks, with a winding river, some short narrow cuts, and stretches that open into small to larger lakes. Going right after Labor Day was ideal, with very little boat traffic and no issues finding mooring space. The only challenge was a few windy stretches crossing Big Rideau, but overall the cruise was smooth and very enjoyable. Would definitely recommend doing this route.

Added on 15 September 2025

Narbonne is very convenient because of its proximity to the…

Narbonne is very convenient because of its proximity to the market for provisioning.
Axelle is very professional and attentive when handing over the boat.

Added on 13 September 2025

Situated in the prettiest part of the canal system, service…

Situated in the prettiest part of the canal system, service was excellent

Added on 9 September 2025

Excellent service from the date of booking to the return…

Excellent service from the date of booking to the return of the boat. Friendly, proactive, helpful and professional.

Added on 7 September 2025

We had a great getaway with friends that we had…

We had a great getaway with friends that we had not seen for a while and the LeBoat gave us a fun, unique experience to catch up. The LeBoat staff and the Parks Canada team were great!

Added on 5 September 2025

We were welcomed by a friendly host who took two…

We were welcomed by a friendly host who took two of our party to a nearby lock to learn how to operate it, while a colleague introduced us to our boat, before taking the whole party on a brief familiarisation trip to understand the controls.

Added on 5 September 2025

We were welcomed by a friendly host who took two…

Added on 5 September 2025

Amazing scenery. Staff in both locations were friendly and helpful.…

Amazing scenery. Staff in both locations were friendly and helpful. Quiet and relaxing float.

Added on 3 September 2025

Parks Canada was great

Parks Canada was great

Added on 1 September 2025

Lovely relaxing vacation with beautiful scenery, wildlife and friendly towns

Lovely relaxing vacation with beautiful scenery, wildlife and friendly towns

Added on 31 August 2025

Nice base for boating with very friendly and helpful staff!

Nice base for boating with very friendly and helpful staff!

Added on 29 August 2025

Our actual journey was Tannay – Decize. Le Boat are…

Our actual journey was Tannay – Decize.

Le Boat are an excellent company to deal with. They are incredibly helpful and really want you to have a great time. They are full of advice and support. Even the technicians are friendly and happy to support.

The route goes through some of the least populated areas of France. We spent two nights out in the countryside, one in the centre of a huge forest. We wouldn’t see another boat for hours at a time despite it being peak season. There were some lovely buildings to be seen on the way and lots of wildlife in the canal and out of it.

This is a great route if you’re happy to cook for a few nights on board and you are after peace and tranquillity. There are limited opportunities to eat out or buy supplies along the way. I think the journey would be better Decize to Tannay. That way the flight of 16 locks would be downhill. A much more pleasant experience.

Added on 26 August 2025

Self explanatory review 😀

Self explanatory review 😀

Added on 26 August 2025

all perfect

all perfect

Added on 26 August 2025

Great staff at both bases. Very helpful with suggested routes,…

Great staff at both bases. Very helpful with suggested routes, sightseeing, restaurants and facilities. We spent more time on the river Y’onne than i had expected but it added a nice change from the smaller canals.

Added on 26 August 2025

Great staff at both bases. Very helpful with suggested routes,…

Added on 24 August 2025

It was a great experience. I would recommend this type…

It was a great experience. I would recommend this type of vacation anytime

Added on 24 August 2025

Excellent service

Excellent service

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